Terms & Conditions
a) General
The Terms and Conditions are that ‘we’ The Company; Fashion Diaries Of A Cool Kid, Rent to you the ‘good’s; the clothes for 10% of Retail Price, through the website – the ‘service’. These terms state who we are and what we do, it provides you with the information as to how to rent the items for us, and how you may end the contract. It is very important that you read and understand this terms and conditions before processing an order from us. How it works is explained on the ‘About us’ Page of this website.
If we are ever to update these terms and conditions, we will be sure to notify you
beforehand. By proceeding with an order, you are committing to these terms and
conditions, if you are not happy to be bound by this contract, please do not proceed with an order.
b) About Us
Fashion Diaries of A Cool Kid is a Sole Trader business and is owned and ran by the founder, and mumma of One, Charly Hoadley. Ran from her family home in Hampton, London. Founded in 2023, launched in May 2023.
c) Using our services
To use our services, customers must set up a membership. By doing so they are
agreeing that they are ;
- Over 18 years of age
- Agree to the terms and Conditions of the Contract
- Are legally capable of entering into this contract
Once we are accepting of your membership, we will email you with the confirmation of this
membership and this when we are entered into a contract.
It is the customers responsibility to ensure all details entered into the contract is correct.
Fashion Diaries of a Cool Kid, reserves the right to withhold or withdraw our services and membership at any time, due to unavailability of stock or being able to fulfil your order. If this is the case you will be notified. We will not hold any liability if for any reason the services are unavailable for a period of time. From time to time due to supply and demand we may be unable to take on new memberships, if this is the case you will be notified upon request.
Security of information, this means that if you have chosen to be provided with any login details specific to your membership as part of security measures you have agreed to treat the information as confidential. This means you will not disclose the information to any third party. If we have any concerns of a security breach, we reserve the right to cancel your membership and disable any future use of our services. We are able to ship worldwide, but the postage is always to be paid by the customer.
d) The fees
You as the customer are responsible for;
1. The fee of the membership (Item(s) you have decided to rent per month) and is not
cancelled within accordance to our cancellation policy.
2. The price of any of the items that are not returned within the 7 days
cancellation/return period. This fee will be calculated as the RRP of said item, plus
the number of months rental. Fashion Diaries reserve the right to charge the card
used on your membership on the loss of the item(s).
3. The original RRP of item(s) that have been damaged beyond repair, meaning it is
now in poor condition that it can no longer be available to rent for future use.
(wear and tear classified as; any stains, small holes in expected places such as elbows
and knees, buttons falling off.)
4. Returning the item(s), you agree to return the item(s) at the time of roatation unless
you have agreed to buy the item(s).
Items must be packaged up as per the instruction cards in your parcels when they
arrive. In a sealed package, labelled with the return address and the postage paid. If
item(s) bare bot returned once notifying us of the cancellation of your membership
or before you wish to rotate your item(S), you will be issued with 1 reminder, if after
this we have still not received the items within 7 days, you will be charged for the full
RRP of items to your card.
5. By creating a membership with us, you are agreeing to RENT the item(s), not
purchase. You will be charged 10% of the original RRP pf the product per month until
you choose to return or exchange item(s). The risk of loss or damage falls t you once
the item(s) have been delivered to you, you will be responsible for keeping the
item(s) in your possession until returning them to Fashion Diaries of a Cool Kid.
e) Delivery of items
You are the customer are responsible for entering the correct address for your rental
wardrobe to be delivered. Fashion Diaries cannot be held liable for any delay within
the postal service, however should we be aware of any delays we will endeavour to
inform you as soon as possible. You may have the option to leave your item(s) upon
delivery in a safe place, but please know you do this at your own risk. Should
anything happen to these items, you will be charged the full RRP on the card you have
used for the membership. Item(s) may differ slightly in colour from our website, however we strive to ensure we are representing and describing the items as accurately as possible.
f) Refunds and Cancellations
To cancel your subscription and be eligible for a refund you must cancel your
membership and return the item(s) to us within 7 days, in the condition you
received them in. You will receive your refund within 14 days of Fashion Diaries
receiving the items. For general cancellation of services, you may cancel your subscription anytime. We just ask for 7 days to process the items once received.
In atypical circumstances we may not be able to fulfil your order. In these circumstances, we will cancel the relevant subscription and refund any pre-payment paid with expectation of receiving a delivery.
Where terms are breached, Fashion Diaries are entitled to cancel your membership and any future subscriptions and reclaim the full retail price of a bundle.
g) Liability
You as the customer is liable to pay the membership, of the contract between yourself
and Fashion Diaries of a Cool Kid. Fashion Diaries of a Cool Kid, cannot be held liable for any loss or damage that may arise for not using the product for its intended use.
Fashion Diaries will not also be held accountable for any loss, damages or accidents that may occur when using the products. Customers must do so at their own risk and ensure all the proper precautions and responsibilities are taken when using any of the items rented from us at Fashion Diaries. This is including the rental of the Swim Accessories. By renting this item(s) from us, you as the customer are recognising your full responsibility to use the product safely and accordingly. All products will be inspected before sent out for Rental use.